Riverside Transit Agency has strived to continue to provide valuable service to the residents and visitors of western Riverside County throughout the pandemic. With the reopening of businesses, return to in-person schooling and popular new fare promotions, RTA is experiencing the highest ridership since the pandemic, but this is still only 60% of pre-pandemic levels. RTA understands that where, when and how people travel has changed over the past two years and this project is an opportunity to realign RTA's service delivery with the mobility needs of the region. The Sustainable Service Plan will examine current routes, unmet travel needs, emerging travel patterns and evolving demands for service. That’s why we want to hear from you about your current travel needs and how RTA can improve to become a convenient option for your daily travel.