We Want Your Input on Metro’s Safety and Customer Experience
Metro’s Public Safety Advisory Committee (PSAC) is committed to making Metro a safer, more welcoming system for everyone. Each year, PSAC hosts Community Listening Sessions (CLS) to hear directly from riders and community members and bring their feedback into Metro’s safety programs and initiatives.
This year, PSAC is seeking community input on lessons learned from the FIFA World Cup, Metro’s safety and customer experience pilot programs, and opportunities to improve safety, accessibility, and the overall rider experience.
Share Your Feedback. Help Shape Metro’s Future.
Your feedback is helpful to making any necessary adjustments to improve your experience.
Listening Session Details
Hybrid Community Listening Session
Tuesday, October 20, 2026
6 − 7:30 pm
JOIN IN PERSON
Los Angeles Union Station
3rd Floor, Metro Board Room
1 Gateway Plaza, Los Angeles, CA 90012
VIRTUAL
Zoom webinar: https://zoom.us/j/91087124098
Community Listening Session
Tuesday, October 29, 2026
6 − 7:30 pm
2nd CLS date /time/venue TBD- pls. check back soon for additional details.
JOIN IN PERSON
TBD
Bell Community Center
6250 Pine Avenue, Bell, CA 90201
What to expect
Meeting location is ADA and transit accessible.
Representatives from Metro’s Low Income Fare is Easy (LIFE) program, and GoPass (for students at participating K-12 schools and community colleges) will be on site. October 20th only
Light refreshments will be served.
Habrá interpretación en español.
Upon request, interpreters are available to the public for MTA sponsored meetings and events. All requests for reasonable accommodations, interpretation services and materials in other languages must be made at least three working days (72 hours) in advance of the scheduled CLS date. Please submit requests by calling (213) 922-4600 between 8 a.m. and 5 p.m., Monday through Friday. Individuals with hearing or speech impairment may use California Relay Service 711+ Metro phone number.
(323) 466-3876
x2 Español (Spanish)
x3 中文 (Chinese)
x4 한국어 (Korean)
x5 Tiếng Việt (Vietnamese)
x6 日本語 (Japanese)
x7 русский (Russian)
x8 Հայերեն (Armenian)
Event Location Map
View event location map by clicking the button below.
In-Person Meeting Transportation Options
Limited parking is available. Public transportation is also available:
Session 1
- LA Metro – Bus Stop 110 – Atlantic & East Gage Ave (approx. 3 blocks from the location)
- LA Metro – Bus Stop 1o8 – Slauson & Pine Ave (approx. 4 blocks from the location)
Presentation Boards
